EPIC Account
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What is an EPIC Account?
An EPIC Account (Electronic Profile Information Center) is Wiley’s secure, web-based administration platform used to assign, manage, and deliver Everything DiSC®, The Five Behaviors® and DiSC® Classic 2.0 profiles, along with additional team reports. Think of EPIC as the behind-the-scenes system that makes the DiSC experience seamless—from sending assessments to accessing reports and supporting ongoing learning.
EPIC Allows You To:
– Issue assessment access codes to participants via email
– Track assessment completion in real time
– Generate and store individual, comparison, group, and facilitator reports
– Customize participant communications and reports with your branding
– Manage credits and usage centrally across teams and reporting period
Users purchase EPIC Credits, which act as currency within the system. Each profile or report requires a set number of credits to issue to respondents or generate reports. Once credits are added to your account, you can issue assessment access codes to participants anywhere in the world.
considering an ePIC account
Is EPIC right for me?
EPIC is an ideal choice for organizations that want a centralized, scalable way to manage assessments and reports. Consider EPIC if you:
Plan to use DiSC or Five Behaviors profiles on an ongoing basis, not just once
Have multiple trainings or sessions planned across teams
Are ordering more than 17 profiles in your first purchase
Are managing larger groups or multiple locations
You’ll also know EPIC is a good fit if:
You need real-time tracking of assessment completion
You want centralized control of credits and reporting across teams
You value customized communications and branded reports
You want to store and access results securely for future use
In short, EPIC works best for organizations that run recurring assessments, have multiple facilitators or sessions, and want a streamlined system to manage everything from sending assessments to reviewing team reports.
Your Questions Answered
EPIC FAQ
Q: Who uses EPIC?
A: Typically HR professionals, learning & development leaders, coaches, consultants, and facilitators who want to administer Wiley assessments and manage results for teams or organizations.
Q: What assessments can I deliver with EPIC?
A: You can administer all Wiley online assessments supported on the system — including Everything DiSC profiles, DiSC Classic, and The Five Behaviors assessments.
Q: What are EPIC Credits?
A: EPIC Credits are the internal digital currency used within the EPIC platform. Each profile/report requires a specified number of credits to issue and generate.
Q: Do EPIC Credits expire?
A: No! Credits remain usable until they’re consumed within your account. Purchase larger quantities to receive deeper discounts.
Q: Can I customize assessment reports?
A: Yes — EPIC allows you to add your logo and custom email messaging to create a branded assessment experience.
Q: How do participants receive assessments?
A: Participants receive unique access codes via email, which they use to complete their assessments online. EPIC administrators decide whether users see their results or not.
Q: Can I store and revisit completed reports?
A: Yes — all reports are saved in your EPIC account and can be accessed, reprinted, or downloaded at any time.
Q: Do I need an EPIC account to use these assessments?
A: For frequent or organizational use, an EPIC account is recommended, but not needed! Resources Unlimited is happy to administer assessments. If you decide to use EPIC in the future, Resources Unlimited will transfer any completed reports.
Q: Is EPIC still supported alongside Catalyst?
A: EPIC is considered a legacy administrative platform, and it integrates with Catalyst Administrator Experience for certain newer workflows
EPIC Support
Help Videos
Already using EPIC and need support?
Wiley has built helpful videos directly into EPIC with everything you need to get started and troubleshoot along the way. Simply visit the “Help” dropdown in EPIC to access the full video library. You’ll also find technical documents available for additional guidance.
Still need help? Don’t hesitate to reach out—we’re happy to assist.
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Our Promise To You
We will always fill your order quickly, you will receive your online DiSC products within a few minutes (if not instantly), and we’re happy to take rush orders for physical products!
