Last updated May 25, 2018

Resources Unlimited publishes information on the Internet to enhance public access to our information. Your use of the service is at your sole risk. the service is provided on an "as is" and "as available" basis. Resources Unlimited expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to the implied warranties of merchant-ability, fitness for a particular purpose and non-infringement.

Your privacy is very important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.


The Information We Collect

This notice applies to all information collected or submitted on the all websites owned by Resources Unlimited, including,, and On some pages you can order products, make requests, and register to receive materials. However, only on secured https pages will you be asked for personal information such as:

  • Name
  • Address
  • Email address
  • Phone number
  • Credit/Debit Card Information

On these secured https pages, you can submit information about other people. For example, if you order a product online and want it sent directly to the recipient, you will need to submit the recipient’s address. In this circumstance, the types of personal information collected are:

  • Name
  • Address
  • Email Address
  • Phone Number


The Way We Use Information

We use the information you provide about yourself when placing an order only to complete that order, respond to inquiries, or update you on your order status, or send the requested products/services. We do not share this information with outside parties except to the extent necessary to complete that order. Online orders are processed through a secured online shopping cart Credit cards are all process through secure gateways and merchant accounts. We use and Paypal Merchant Services. Each of the companies mentioned in this paragraph has their own privacy statement or policy. We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order. We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties. When access codes or EPIC Credits are purchased, or when an EPIC account is created, we must provide Wiley with the provided information required to send access codes or EPIC Credits to our clients/Customers or to setup an EPIC account. Wiley’s privacy policy The EPIC Administrator site ( and EPIC Respondent site ( and have received data privacy certification from the TRUSTe® Privacy Program. Companies that display the TRUSTe seal on their Web site’s privacy policy comply with the highest standards for protecting personal information. Wiley (Inscape) Publishing also complies with the EU Safe Harbor framework as set forth by the Department of Commerce regarding the collection, use, and retention of data from the European Union. For more information regarding Wiley’s commitment to data privacy, click here.

You can register with our website if you would like to receive our newsletter for updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form. Once or twice a year we may send out a general email, which you can opt-out of at any time. This would generally bring to your attention a new product or price increase. We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals. Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses. Your information is never sold, traded or rented to any outside parties.


Behavioral Profiles and EPIC Account Privacy and Data Distribution

It is our policy that behavioral assessments are the property of the respondent. If you are purchasing an assessment for someone other than yourself, it is your responsibility to provide each respondent with a copy of their individual data. Should the respondent request their report directly from Resources Unlimited, it is our policy that we will provide them with it.

Email addresses are often gathered during the process of taking a personal assessment from our site. If a respondent requests this final copy of their report, Resources Unlimited will provide that copy directly to the respondent using the email address provided. Other examples of how a user’s email address may be used when responding to a behavioral assessment includes sending access to MyEverythingDiSC, sending email reminders to complete the assessment, resending a report or log in information.

Your personal DiSC data may be used in a team or group report at the request of an internal or external coach/facilitator for training and development purposes only. You can request that your personal data be completely removed at any time.

EPIC administrators who set up an account through Resources Unlimited will occasionally receive emails relating to important information regarding EPIC such as system and privacy updates, pricing updates, and new products. This is not a subscription service and therefore there is no opt-out feature. If you no longer wish to receive emails regarding your EPIC account, we simply request that you contact us regarding the closure of your account, which you can do at any time at no cost. Closing your account will result in your inability to continue distributing assessments and accessing your completed reports.

Beginning in May 2018, all respondents will be required to accept a Data Protection Consent Form for all EPIC/Wiley assessments taken through Resources Unlimited or associated sub accounts.


Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Cookies and Pixels

Similar to other commercial websites, our website utilizes a standard technology called “cookies” and server logs to collect information about how our site is used. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our site, and the websites visited just before and just after our own, as well as your IP address.

A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites.

Resources Unlimited reserves the right to use technological equivalents of cookies, including social media pixels. These pixels allow social media sites to track visitors to outside websites so as to tailor advertising messages users see while visiting that social media website. The Company reserves the right to use these pixels in compliance with the policies of the various social media sites.​

Resources Unlimited Privacy Policy and Legal Notice

Resources Unlimited makes no warranty that (i) the service will meet your requirements, (ii) the service will be uninterrupted, timely, secure, or error-free, (iii) the results that may be obtained from the use of the service will be accurate or reliable, (iv) the quality of any products, services, information, or other material purchased or obtained by you through the service will meet your expectations, and (v) any errors in the software will be corrected.

Any material downloaded or otherwise obtained through the use of the service is done at your own discretion and risk and that you will be solely responsible for any damage to your computer system or loss of data that results from the download of any such material.

No advice or information, whether oral or written, obtained by you from Resources Unlimited or through or from the service shall create any warranty not expressly stated in this terms.


Limitation of Liability

Resources Unlimited shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses resulting from: (i) the use or the inability to use the service; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the service; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the service; or (v) any other matter relating to the service.



Resources Unlimited, its subsidiaries, affiliates, officers, agents, co-branders or other partners, and employees, are indemnified from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of content, posted to or transmitted through the Resources Unlimited web site, the use of our web site, a violation of our Terms of Use, or a violation of any rights of another.


International Use

Recognizing the global nature of the Internet, Resources Unlimited complies with all local, state, national and international laws.


Customer Policies

Resources Unlimited is committed to providing exceptional customer service. We adhere to strict business policies that support our customers' interests. We maintain customer information in order to enhance our customer service. Should you have other questions or concerns about these privacy policies, here is our contact information:

Resources Unlimited
2680 Berkshire Parkway
Suite 110
Clive, IA 50325

Phone: +1.800.2748.1292
Fax: 515.270.0694


Resources Unlimited is an authorized distributor for numerous products and publishers including Everything DiSC®, The Five Behaviors of a Cohesive Team™, and PXT Select™, Wiley/Inscape. If there ever should be an issue relating directly to a publisher’s use of data within an administrator account, you will need to contact that publisher directly.