The Five Behaviors® Certification
Building Team Effectiveness Through The Five Behaviors Model
What Is The Five Behaviors® Certification?
The Five Behaviors® Certification is a professional development program designed to equip practitioners with the knowledge and skills to build cohesive, high-performing teams that strengthen organizational culture, improve collaboration, and drive measurable business results.
This certification experience helps you move beyond theory and into practical application of The Five Behaviors model, enabling you to confidently support teams in achieving lasting behavioral change and improved performance.
Through this program, as a participant you will:
- Deepen your understanding of The Five Behaviors model and key principles.
- Familiarize yourself with the full Five Behaviors solution portfolio: Team Development and Personal Development.
- Explore how to build, customize, and deliver impactful Five Behaviors learning experiences to address unique team development training needs.
- Practice facilitation techniques while receiving feedback from peers in a supportive environment.
- Gain access to Wiley’s online training center, where you can access all the course content and connect with your fellow practitioners and Wiley’s education specialists.
Why Become Five Behaviors® Certified?
Certification isn’t required to implement The Five Behaviors in your organization, but completing a certification program demonstrates a validated level of skill and expertise. This helps ensure you maximize the impact of your Five Behaviors development initiative and effectively support your organization’s change efforts.
What the course consists of
- Self Paced Learning Modules
Engage with five interactive, self-paced modules designed for immediate application. These materials remain accessible after the program, allowing you to revisit key concepts anytime and continue strengthening your expertise. - Live Classroom Sessions
Participate in four live, instructor-led virtual sessions over two weeks. Each week includes two 120-minute interactive classes where you collaborate with peers, share insights, and learn from real-world experiences in team development. - Guided Facilitation Practice
Build confidence through practical facilitation exercises in a supportive learning environment. Receive constructive feedback from peers and facilitators as you refine your ability to lead team development sessions effectively. - One EPIC Account
- One Five Behaviors Assessment
- Unlimited training and customer service from Resources Unlimited
What you will earn
Upon successful completion, participants earn the credential of The Five Behaviors® Certified Practitioner, a recognized designation demonstrating your ability to build cohesive teams, speak the language of The Five Behaviors, and drive stronger organizational performance.
Additionally, earn professional development credits. Wiley is recognized by ATD, SHRM*, HRCI**, and ICF for offering Professional Development Credits (PDCs) upon certification completion.
*Wiley is recognized by SHRM to offer Professional Development Credits (PDC) for SHRM-CP® or SHRM-SCP® recertification activities.
**This program has been pre-approved for 20 credit hours (HR General) towards aPHR®, aPHiR®, PHR® PHRca®, SPHR®, GPHR®, PHRi, and SPHRi™ recertification through HR Certification Institute (HRCI®).
Available Online session dates
Wiley, the publisher of The Five Behaviors, continuously adds certification dates throughout the year. To view all currently available sessions, please visit our Buy Now page for the most up-to-date schedule and registration options.
Course and technical requirements
Participants must have access to The Five Behaviors® Facilitation Kit, as course materials will regularly reference it. Having the kit helps ensure a more effective and complete learning experience. In addition, participants are expected to:
- Commit to two weeks of independent online study and attend all four instructor-led virtual sessions
- Complete all self-paced modules and the course project by the assigned deadlines
- Achieve a minimum score of 80% on the final exam
- Have reliable access to a computer and the internet
Before the course begins, participants will receive login details for the online training center, where their self-paced work will start on the scheduled opening date. Live sessions will be conducted via Zoom, so participants should confirm their technology is compatible by following these guidelines:
- Use a laptop, desktop, or tablet whenever possible, as mobile devices may not fully support all course features
- Ensure access to working speakers and a microphone for virtual sessions
- Use of a headset is strongly recommended
To avoid missing important course communications, add certifications@wiley.com to your email safe sender list.
After Certification
Upon receiving your practitioner credential, it’s time to get started training your team or clients! You have your certified trainer badge and facilitation kit, now get ready to assign the Five Behaviors Personal Development or Team Development assessments. Assessments, also known as profiles, are assigned thru an administrator tool called EPIC (Electronic Profile Information Center). If your organization does not currently have an EPIC administrative account, one will be set up for you.
What is EPIC? EPIC is the administrator portal for managing assessments.
EPIC is used for:
- Assessment Administration: Facilitators or admins can manage and administer assessments to individuals or groups
- Report Generation: The platform allows admins to generate reports for individuals based on their assessment results.
- Data Tracking: Track and manage assessment data. See when an assessment was issued, completed and more.
How to Purchase Assessment Credits:
To assign profiles, you will first need to purchase EPIC Credits. EPIC credits are the currency used to issue profiles and create team reports within the EPIC account. Each assessment or report in EPIC requires a specific amount of EPIC credits. For example, to issue one (1) Five Behaviors Personal Development assessment, you will need 25 credits. For one (1) Five Behaviors Team Development assessment, you will be 35 credits. Note a minimum of three (3) assessments are needed for the team version.
Credits do not expire. Purchase in bulk to reach quantity discount levels.
Frequently Asked Questions
Additional Questions? Contact Us!
Our Promise To You
We will always fill your order quickly, you will receive your online DiSC products within a few minutes (if not instantly), and we’re happy to take rush orders for physical products!
