As John C Maxwell said,

“People may HEAR your words, but they feel your ATTITUDE.”

This quote rings so true in the DISC world. Many times people use DISC as their tool to assist them in communicating to others, especially those that have a different DISC style. However, sometimes the tool does not work as expected because their attitude is not in check with their words and approach. So the next time, you try to use DISC be sure to check your attitude before your approach.