Miscommunication can lead to a number of problems within the workplace. According to Grammerly, ineffective communication in the workplace costs U.S. businesses $1.2 trillion annually. From loss time to revenue, improving workplace communication should be one of the top priorities for any organization. 

To effectively communicate, ideas and thoughts must be articulated in a clear and concise manor. Then the person or persons receiving the communication should be able to understand the message being shared and to what purpose. Validating with questions, feedback and reiteration will help make the other person feel heard and understood.

Here are 8 ways to prioritize workplace communication

1. Use The Right Method Of Communication

An important project may require in person instruction, while a simple task can be delegated through a messaging app or email. Knowing which method of communication should be used can ensure that all information is given appropriately for the task at hand. 

2. Communicate In The Right Way

Ask the questions: who needs to know? How should I pass the message along? What is the goal? This will ensure that the point is made, all who need the information are included and the message is delivered in an appropriate manor. 

3. Practice Two-Way Communication

Two-way listening requires both verbal and nonverbal communication skills. This means both parties are communicating clearly, listening to each other, providing feedback and asking questions that leaves both parties heard and on the same page. 

4. Embrace Unique Communication Differences

Each employee with have their own preference and behavior for how they wish to receive information and how they communication best with other people. Knowing if one person just needs bullets point or another person needs every detail can be a simple way management and leaders can engage with their team. 

5. Build Relationships

It’ll be impossible to know who people are and how they work with little to no knowledge about them. One of the best ways to get to know people is simply by talking with them. Hear their story, ask them questions and be genuinely interested in them. Building interpersonal relationships will aid in your professional relationships as you can come together in collaboration. 

6. Schedule Regular Meetings

Meetings need to have a purpose. For projects that require teams to be working closely together, meeting regularly will make sure members are aligned on goals. Team managers can meet with team members to review each week’s accomplishments, challenges and concerns. Expectations and deadlines can be set and meetings recapped to keep team members accountable. 

7. Prioritize Team Building

Encourage team members to communicate with each other through events, team building exercises, lunches, etc.  Team building activities often create a dynamic working environment, where people feel safe and build their confidence. These activities and experiences can help with creativity, improve communication and collaboration which helps with employee retention. 

8. Show Appreciation

For organizations to meet their goals and reduce turnover, leaders need to express their appreciation to their employees. From participating in meetings, completing tasks on time, to genuinely commending them for their work and value they provide to the company.